Forethought's SupportGPT™ is a generative AI platform designed to automate customer support processes for businesses across various industries. The platform leverages large language models (LLMs) to accurately predict customer inquiries and provide relevant responses quickly and accurately. With features such as Solve, Triage, Assist, and Discover, SupportGPT™ streamlines customer service by automating answers to common questions, enriching cases with sentiment and intent, empowering agents with relevant knowledge and suggested responses, and helping companies measure ROI, identify and resolve gaps, and track performance in real time. With its versatility and efficiency, SupportGPT™ is an ideal solution for e-commerce, SaaS, FinTech, and other industries seeking to improve their customer support processes.
TLDR: AI for Automated customer support through language modeling. Copy and paste these prompts into Forethought.