AI Information

What is Deskflow

Deskflow AI Assistant, Alfred, is an employee experience platform powered by conversational AI designed for mid-size organizations. It is a chatbot that is trained on the company's internal knowledge base and integrates with HRIS and ITSM to handle repetitive tasks 10 times faster, improving productivity and saving time for HR and IT teams. Deskflow's Alfred AI provides human-like automated responses to over 100K common queries and requests from agents or employees, reducing response times and increasing efficiency. It automates HR and IT support, frees up the help desk, and supports the team. Deskflow aims to reduce employee churn by providing the employees with the best experiences in terms of effortless communication and speedy access to crucial information. With Deskflow, the company can save up to 90% of the time spent on employee communication, reduce the time required to address employee issues by 50%, and decrease the amount of time it takes for employees to access critical information by 90%. Deskflow's Alfred AI auto

Who is Deskflow for?

1. HR teams in mid-size organizations
2. IT teams in mid-size organizations
3. Managers in mid-size organizations
4. Employees in mid-size organizations
5. Customer service teams in mid-size organizations

What are the use cases for Deskflow?

Deskflow's employee experience platform powered by conversational AI, Alfred, has a wide range of potential business use cases and other use cases. Here are some examples:

1. HR Support: Deskflow's Alfred AI can automate HR support by handling repetitive tasks such as answering employee queries related to benefits, policies, and procedures. This can save HR teams a significant amount of time and improve their productivity.

2. IT Support: Deskflow's Alfred AI can also automate IT support by handling common IT queries and requests such as password resets, software installations, and hardware issues. This can free up IT teams to focus on more complex tasks and improve their efficiency.

3. Onboarding: Deskflow's Alfred AI can assist with onboarding new employees by providing them with information about the company, its culture, and its policies. This can help new employees feel more comfortable and confident in their new role.

4. Training: Deskflow's Alfred AI can also assist with employee training by providing them with access to